Question 1

Where do you ship?

Accepted Answer

We currently ship throughout the United States. Orders are carefully processed before shipment, and tracking information will be provided by email once available.

Question 2

How long does shipping take?

Accepted Answer

Orders are typically processed within 1–3 business days. Most orders arrive within 7–15 business days after processing. Delivery times may vary depending on your location, carrier availability, and other factors.

Question 3

How can I track my order?

Accepted Answer

Once your order has been shipped, you will receive a confirmation email with tracking information when available. You can use the tracking details provided to follow the status of your delivery.

Question 4

What is your return policy?

Accepted Answer

You may request a return within 30 days of delivery. Items must be unused, in their original condition, and returned with the original packaging whenever possible. Please contact us before sending any item back so we can provide the appropriate return instructions.

Question 5

What payment methods do you accept?

Accepted Answer

We accept major credit and debit cards. All payments are processed securely through our payment provider.

Question 6

What should I do if my order arrives damaged or incorrect?

Accepted Answer

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible with your order details and photos of the item. We’ll review the issue and work to make it right.

FAQ

Frequently asked questions